TENANT RESOURCES

The Del Ciervo Apartments offer the perfect combination of comfort, convenience, and value in the heart of Oxnard. Our spacious apartment homes feature thoughtfully designed floor plans, fully equipped kitchens, generous storage, private patios or balconies, and basic cable included. 

Residents also enjoy exceptional community amenities, including a resort-style pool and spa, outdoor BBQ and gathering areas, onsite laundry facilities with smart payment technology, assigned covered parking, and a convenient online resident portal. With professional onsite management and maintenance, beautifully maintained grounds, and a location just minutes from beaches, shopping, dining, and Highway 101, Del Ciervo Apartments is a community you'll be proud to call home.

Scheduling a tour is easy! Simply contact our onsite leasing team by phone, email, or through the contact form on our website. We'll be happy to answer your questions, discuss current availability, and arrange a convenient time for you to tour our community and apartment homes. We look forward to showing you everything Del Ciervo Apartments has to offer.

Each prospective adult, 18 years and older, must complete a separate rental application online regardless of marital status or credit history, no exceptions. At the time of submission, a processing fee of $40.00 for each applicant and $40.00 for each additional applicant over the age of 18 is required. The application fee is non-refundable once the application has been processed.

Total verifiable gross monthly income of all adult occupants must be at least 2 ½ times the monthly rental rate; no exceptions. To provide proof of adequate income the following is required: 

·2 most recent paystubs; if income varies, more check stubs may be required

·If self employed; applicants must provide six months bank statements showing deposits and current audited tax return. 

A full credit screening will be completed on each applicant over the age of 18.

• The average credit score of all adult occupants must be at least 650 combined.

• Applicants with an average score below 650 will not be approved. 

COLLECTIONS: 

• The combined total of all collection, delinquent, or charge off accounts for all adult occupants must be less than $500.

• Collection account for utilities (e.g., electric, gas, water, internet, cell phones, etc.) will result in automatic denial, regardless of total amount. 

• Medical and student loan collections are excluded from the total and will not be considered in the $500 limit, however, applicants must still meet the average credit score requirement.

If an applicant is receiving a government rent subsidy to assist in the payment of rent, such as a Section 8 voucher, applicant may choose to provide lawful, verifiable, alternative evidence of reasonable ability to pay rather than having Housing Provider rely on credit. The applicant shall be given a reasonable time to provide alternative documentation.

No, we do not accept co-signers. 

The Del Ciervo Apartments is a no pets community. If you have an assistance and/or service animal, a pet screening application must be submitted during your application process through a third party website. 

Tenants can pay rent through the online tenant portal, through the mail, or at the leasing office. Cash is not accepted. 

Rent is due on the 1st of each month and is considered late after the 3rd. 

Non-emergency requests should be submitted through the online tenant portal where tenants can track the status of their maintenance requests. If your maintenance request is time sensitive, it is suggested that you call the onsite management team directly. Our team are on call 24/7 if you have an after-hours emergency. 

Yes. All tenants are required to have $100,000 of liability coverage. Tenants have the option of shopping for their own policy, or signing up for renters insurance through their tenant portal. 

If a tenant does not meet the liability coverage requirement, they will be automatically enrolled in the Liability to Landlord policy. (This policy does not cover the tenants personal belongings.)

California law requires tenants to give a 30-day written notice. The 30-day notice can be given at anytime for a month-to-month agreement or 30-days prior to the expiration of a lease agreement. 

Tenants can submit their Notice to Vacate through their online tenant portal or provide written notice to the onsite management. 

Per your lease agreement, the security deposit is not considered last month’s rent. 

All tenants have the right to a pre-move out inspection, scheduled no earlier than two weeks before their vacate date. The purpose of this initial inspection should be to allow you an opportunity to remedy identified deficiencies, in a manner consistent with the rights and obligations of the parties under the rental agreement, to avoid deductions from the security deposit. Contact the onsite management team to arrange the pre-move out inspection. 

A security deposit transmittal with itemized statement will be sent within 21-days of the tenant returning possession to the forwarding address provided by the tenant.